TheirVinco met with Morning Star Living and all their stakeholders with objectives to understand what the desired  outcomes were. What is the goal for all areas of the business and what was not being delivered in the contract?

We surveyed the market, interviewed 9 providers and narrowed it down based on data and supporting metrics, in service of the client. Finalists were judged equally and in full transparency with the ultimate decision in the client’s hands.

We partnered with the executive and legal team to work through all commercial paper and supported final contracts, onboarding, challenges and eventual successful execution.

Cost Efficiency

Outsourcing IT operations enabled Morningstar Senior Living to reduce costs significantly. By leveraging the expertise and resources of the outsourcing partner, they were able to eliminate unaccounted labor costs associated with managing staff, overhead, sick days, and scaling software expenses.

Scalability and Growth

The new IT setup supported and empowered Morningstar Senior Living's business as it scaled and acquired new communities. With a more efficient and reliable IT infrastructure, the company could streamline acquisition and onboarding processes, leading to greater leveraged growth.

Morningstar Senior Living's decision to outsource their IT operations toa trusted partner brought about significant improvements in efficiency, scalability, and cost savings.

By partnering with Vinco, Morningstar Senior Living successfully navigated the selection process and secured an outsourcing provider that aligned with their desired outcomes. The partnership not only addressed the existing challenges but also enabled the company to thrive and grow.

With an empowered IT services group and the elimination of technology debt, Morningstar Senior Living is well-positioned for continued successin the senior living industry.