To deploy two FedRamp-compliant data center cages in North America, ensuring adherence to stringent government security standards and achieving significant cost reductions in data center operations.

A leading Global Contact Center-as-a-Service (CCaaS) provider has engaged Vinco to deploy two FedRAMP-compliant data center cages in North America.

This strategic move not only ensures regulatory compliance but also delivers substantial cost savings, cutting the client’s monthly recurring revenue (MRR) expenses by 60% compared to their previous provider.

Vinco provided end-to-end services, including the design, deployment, and operational management of the data center cages. Leveraging expertise in regulatory compliance and data center management, Vinco ensured a seamless transition and full adherence to FedRAMP requirements.

The deployment focused on meeting Federal Risk and Authorization Management Program (FedRAMP) standards, which are essential for handling sensitive government data and ensuring high levels of security and data protection.

Cost Savings Achievement

60% Reduction in MRR: By choosing Vinco’s solution, the Global CCaaS provider realized a remarkable 60% reduction in monthly recurring revenue (MRR) compared to the offerings from their previous data center provider. This substantial saving was achieved through competitive pricing, optimized infrastructure management, and efficient cost control.

Operational Efficiency

Vinco’s solution provided enhanced operational efficiency, reducing overall expenses related to data center operations, including power, cooling, and space utilization.

Scalability and Flexibility

The new data center setup supports the provider’s scalability needs, allowing for future expansion and adaptation as business requirements evolve.

Regulatory Compliance

The FedRAMP-compliant data center cages ensure that the CCaaS provider meets rigorous security and compliance standards, safeguarding sensitive data and enhancing trust with government and enterprise clients.

Enhanced Security

Full compliance with FedRAMP standards ensures robust data protection and risk management, aligning with best practices for handling sensitive information.